Damaged Power Bank Safety

Here's what you need to know, in plain terms. Phone, tablet and power bank batteries are lithium-ion and can swell or become hazardous if damaged.

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Battery safety in small devices

For damaged power bank safety, phone, tablet and power bank batteries are lithium-ion and can swell or become hazardous if damaged. Never attempt to remove a swollen battery yourself — flag it with a photo instead.

For students

A single old phone or tablet is a straightforward pickup — no need for a large batch. Wipe accounts and school data before handing the device over.

Resale for phones and tablets

For damaged power bank safety, a working phone, even a few years old, may still have resale value — brand, model, condition and battery health all factor in. Non-working devices can still have component value.

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Frequently Asked Questions

Can damaged power banks be collected?

Yes, flag any damage or swelling with a photo before pickup.

Are power banks accepted?

Yes — flag any that are swollen, hot or no longer charging properly.

Is resale better than recycling?

For a working phone, resale is usually worth checking first — non-working devices are typically better suited to recycling.

What happens after collection?

Devices are assessed for reuse or resale where possible; batteries are separated and processed according to their chemistry.

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Last updated: 2026-07-14