Frequently Asked Questions
General questions about how we work. For questions specific to a particular service, check that service's own page — each has its own detailed FAQ section too, including where to recycle old electronics and where to recycle batteries.
Quick answer
Answers to common questions about e-waste pickup, pricing, data destruction, business services, and coverage areas for Ewaste Kochi.
General Questions
Is pickup really free?
Yes, for qualifying quantities across our service area. Message us your items and location and we'll confirm before you schedule anything.
How do I get a price for selling my device?
Message us the device type, age, and condition over WhatsApp for a preliminary quote, then we confirm the final price after a quick inspection at pickup. See our Sell Electronics page for condition guidance.
Is my data safe when you recycle or resell a device?
Any device with storage goes through data wiping, degaussing, or physical shredding before recycling or resale, depending on the device and your requirements. See our Data Destruction page.
Do you provide certificates for businesses?
Yes — recycling certificates and data destruction certificates are available on request, useful for internal compliance records.
What areas do you cover?
Kochi and most of Ernakulam district, with wider coverage across Kerala. See the Locations page for the full list, or just message us your address.
Can businesses schedule bulk or recurring pickups?
Yes, through our ITAD service for larger IT asset disposal projects, or as a simple recurring pickup arrangement for regular office turnover.
What electronics do you NOT accept?
If you're unsure whether an item qualifies, send us a photo over WhatsApp before scheduling and we'll confirm.
How do I contact you?
WhatsApp and phone are the fastest ways to reach us — see our Contact page for details and hours.
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