What to Mention in a Pickup Request
A complete first message gets a faster, more accurate response. Here's a clear checklist of what to include when you contact us to book an e-waste pickup in Kochi.
Quick answer
A complete pickup request covers five things: item list, location, battery notes, data requirements, and timing preference. Rough estimates are fine — you don't need exact quantities or model numbers unless you want a quote.
- Rough quantities ("a bag of cables") are enough — precision isn't required.
- A WhatsApp location pin adds precision beyond a text address alone.
- You can always send a follow-up message if you forgot something.
Item list
- Type of items (laptops, phones, monitors, batteries, cables, UPS, etc.)
- Rough quantity (e.g. "3 old laptops, 2 monitors, a bag of cables")
- Condition if relevant (working, non-working, damaged, broken)
- Any items with scrap or resale value you'd like a quote for
Location
- Area name and address or nearby landmark
- Building name and floor (apartments and offices)
- Access details — gate, security, lift availability
- WhatsApp location pin for precision
Batteries
- Mention if you have batteries separately (UPS, inverter, laptop packs)
- Flag any that are swollen, leaking, or visibly damaged
- Include photos of damaged batteries
Data requirements
- Mention if data destruction is needed for any device
- List data-bearing devices that haven't been wiped yet
Timing preference
Any preference for morning or afternoon, a specific date, or a deadline (e.g. "need pickup before the end of the week"). We'll confirm based on availability.
Related services
മലയാളത്തിൽ സഹായം വേണോ? ഞങ്ങളെ +91 75005 55454 എന്ന നമ്പറിൽ വിളിക്കുകയോ വാട്സ്ആപ്പ് ചെയ്യുകയോ ചെയ്യാം.
Frequently Asked Questions
What if I'm not sure about the exact quantity?
A rough estimate is fine. '5-6 old laptops' or 'a box of cables' is enough to start the feasibility check.
Do I need to include model numbers?
Not required for standard pickups. Model details are helpful for devices you want a quote on — they affect condition-based valuation.
What if I realise I missed something after sending the message?
Just send a follow-up message. We'll update the booking details.
Ready to Send Your Pickup Request?
For what to mention in an e-waste pickup request, share your item details and location on WhatsApp to get started.
Last updated: 2026-07-08